Infection prevention and control training: a free pack for your staff
A staff session, a quiz and training record, and a rollout guide on infection prevention and control, built on the code of practice for CQC-registered providers and the national guidance for health and adult social care in England, and free by email. Or have us tailor it and run it for your staff and managers, on a branded company site, £9.99 + VAT per employee.
Every CQC-registered provider must prevent and control the spread of infection, and the code of practice it must have regard to expects infection prevention and control training for all staff, from induction and throughout their employment.
Take the free pack and run it yourself, or have us tailor it and run it for you: a branded company site with your training content, every member of staff invited and reminded by email, and a dated certificate for every completion, £9.99 + VAT per employee. Neither replaces your own checks of each person’s skills in practice.
| Question | Short answer |
|---|---|
| Is training required? | The code of practice expects it for all staff and volunteers, and you must have regard to the code. You can meet the regulation another way if it’s as effective. |
| Who needs it? | All staff, including volunteers, agency and locum staff and contractors’ staff, at a level that fits their role. |
| What should it cover? | The principles and practice of infection prevention and control, and the standard precautions for each role, such as hand hygiene and protective equipment. |
| How often? | From induction, then throughout employment. Skills for Care sets a minimum refresher period of three years in adult social care; Skills for Health’s framework for NHS trusts in England sets three years for all staff and one year for staff giving direct patient care. |
| What else should you do? | Check each person’s skills in practice, and keep a record of all training. |
What the law and the code of practice expect of your training
Infection prevention and control is a legal duty for every health and social care provider registered with CQC in England:
- The regulation. Safe care and treatment, under regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, includes assessing the risk of infections, those linked to healthcare among them, and preventing, detecting and controlling their spread.
- The code of practice. The Department of Health and Social Care’s code on preventing and controlling infections, which it last updated on 13 December 2022, applies to NHS bodies and to providers of independent healthcare and adult social care in England. You must have regard to it when you decide how to meet regulation 12, and CQC must take it into account. The code itself isn’t mandatory, so you can meet the regulation another way if you can show it’s as effective or better.
On training, the code expects providers to:
- Train every member of staff and volunteer, from induction and throughout their employment, at a level that fits their role, and make the training available to support, agency and locum staff and contractors’ staff too.
- Cover the principles and practice of preventing and controlling infection, and the risk from existing, new and emerging infectious diseases.
- Put it in every job description, and in induction alongside antimicrobial stewardship.
- Keep a record of all training.
- Assess skills regularly, and review and update your training programme when needed.
- Check proficiency first. Staff who carry out procedures that need skills such as aseptic technique need training, and must show they can do them before they do them on their own.
The UK Health Security Agency and the Department of Health and Social Care’s guidance for adult social care in England, published on 28 October 2026, adds that you should train every new starter at induction and refresh the training in line with local policy, national guidance and learning needs, with a competency assessment.
Two ways to get your staff and managers trained
Run the free pack yourself, or have us tailor the training to your organisation and run it for you. Neither replaces your own checks of each person’s skills in practice.
Free
Complete the general training template: staff slides with speaker notes, a quiz and a rollout guide, to deliver however suits you.
Not included
- Tailoring to your organisation
- A branded company site
- Emails, reminders or chases to your staff
- Dated certificates or a list of who has completed it, kept for you
- Manager training
PowerPoint slides and Word documents.
Request received
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£9.99 + VAT per employee
We tailor the training content to your organisation, its processes and likely scenarios, and run it for all your staff.
Included
- Distinct manager and employee training
- A branded company site with your training content loaded for all staff to complete
- Every member of staff emailed for you
- Reminders and chases automated for you
- A dated certificate for every person who completes it
Audio or video, or a format to upload into your own learning or training hub.
Request received
Thanks. Our team will be in touch within one working day with follow-up questions to tailor the training to your organisation.
Could not send that request
Something went wrong on our side. Please try again, or use our contact form and our team will be in touch.
What the training covers
Staff session:
- How infections spread: the chain of infection
- Your role in preventing infection, and spotting the early signs of infection
- Hand hygiene: when to clean your hands, and how
- Personal protective equipment: choosing it, putting it on and taking it off safely
- Respiratory and cough hygiene
- Cleaning the care environment and care equipment
- Blood and body fluid spills, sharps and other exposures
- Handling linen and disposing of waste safely
- Your own health: staying off work with an infection that could spread, and vaccinations
What the core skills framework, Skills for Care and the Care Certificate expect
In England, four more sets of guidance add detail:
- The Core Skills Training Framework. Skills for Health’s framework sets minimum learning outcomes and refresher periods for statutory and mandatory training, for any healthcare employer in the UK to align to. Its infection prevention and control subject has two levels: Level 1 for all staff, contractors, unpaid and voluntary staff included, with a refresher every three years, and Level 2 for healthcare staff involved in direct patient care, with a refresher every year. E-learning can cover the outcomes, and every member of staff needs a refresher when national guidelines or your own policy change.
- Skills for Care’s training guide. For adult social care employers, infection prevention and control is training every care worker needs, relevant to the setting, whether a person’s own home, a care home or a community service, with a refresher when a new risk or activity comes in, and a minimum refresher period of three years.
- The Care Certificate. Its standards set out what health and social care workers who are new to care need to know and do. Standard 15 asks them, among other things, to describe the chain of infection and the standard precautions, to demonstrate hand hygiene and putting on and taking off protective equipment, and to know how to clean, deal with spills and handle linen and clinical waste.
- The National Infection Prevention and Control Manual. NHS England says NHS settings, and any other setting that delivers NHS services, should adopt its manual as mandatory guidance, and every care setting should apply its principles.
An assessor checks what each worker knows and does, so neither the pack nor the tailored training awards the Care Certificate, and neither replaces your checks of hand hygiene and protective equipment in practice.
After the training
Train every new starter at induction. The code expects infection prevention and control in every induction programme. Our training management software enrols each new starter in the training for their role on their first day.
Check skills in practice. Watch each person clean their hands and put on and take off protective equipment, and keep a record. The code expects regular checks of staff skills, and the Care Certificate asks workers to demonstrate both.
Audit, and train on what you find. The core skills framework says audit findings should inform training priorities, and the adult social care guidance asks managers to carry out regular infection prevention and control audits.
Bring training up to date with the new guidance. On 28 October 2026, UKHSA and the Department of Health and Social Care updated adult social care’s infection guidance from 2022 and 2013 and brought it together in one resource, which asks you to refresh training in line with national guidance.
Our medication and safeguarding training guides each come with a free pack.
Common questions
Is infection control training mandatory?
For CQC-registered providers, the code of practice you must have regard to expects infection prevention and control training for all staff and volunteers, and Skills for Care lists it as training every adult social care worker needs. The code itself isn't mandatory: you can meet the regulation another way if you can show it's as effective or better.
Who needs infection prevention and control training?
All staff, including support staff, volunteers, agency and locum staff and contractors' staff, the code says, with content that reflects each person's role and responsibility. Skills for Health's framework sets Level 1 for all staff and Level 2 for healthcare staff involved in direct patient care.
How often should staff refresh infection control training?
In healthcare, Skills for Health's framework sets every three years at Level 1 and every year at Level 2, and a refresher for all staff when national guidelines or your own policy change. In adult social care, Skills for Care sets a minimum refresher period of three years, and a refresher when a new risk or activity comes in.
What's the difference between Level 1 and Level 2 infection control training?
In Skills for Health's framework, Level 1 is for all staff: how each person can help prevent infection, the standard precautions for their role, and when their own health puts others at risk. Level 2 adds outcomes for healthcare staff giving direct patient care, such as the chain of infection, how infections spread, decontamination, risk assessment and alert organisms.
Does the training cover hand hygiene and PPE?
Yes. The staff session covers when and how to clean your hands, and how to choose, put on and take off personal protective equipment. You then check that each person can do both in practice: the Care Certificate asks workers to demonstrate them, and the code expects you to assess staff skills regularly.
Does it cover home care as well as care homes?
The adult social care guidance the UK Health Security Agency and the Department of Health and Social Care published on 28 October 2026 applies across care settings, with practical adaptations for care in someone's own home, and Skills for Care says the training should be relevant to the setting, whether a person's own home, a care home or a community service. With the tailored training, we tailor the training content to your organisation, its processes and likely scenarios.
Does the training count towards the Care Certificate?
The staff session's topics follow the knowledge in standard 15. An assessor checks what each worker knows and does, hand hygiene and protective equipment included, so neither option awards the Care Certificate.
What's in the free infection control training pack?
Three editable files: a staff session (PowerPoint, with speaker notes), a quiz with answers and a training record to sign (Word), and a rollout guide (Word). Manager training comes with the tailored training.
What's the difference between the free pack and the tailored training?
The free pack is the template: three editable files you fill in, present and record yourself, with one staff session for everyone, no manager training and no certificate of completion. We build the tailored training for your organisation and run it for you: distinct manager and employee training, a branded company site with your training content, every member of staff invited by email and reminded until they complete it, and a dated certificate for every completion. Neither replaces your checks of each person's skills in practice.
References
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, regulation 12: safe care and treatment
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, regulation 21: guidance and code
- Health and Social Care Act 2008, section 21: code of practice relating to health care associated infections
- DHSC: Health and Social Care Act 2008, code of practice on the prevention and control of infections (updated 13 December 2022)
- CQC: Regulation 12, safe care and treatment
- UKHSA and DHSC: Infection prevention and control (IPC) resource for adult social care (28 October 2026)
- Skills for Health: Core Skills Training Framework, subject guide for NHS trusts in England
- Skills for Care: Statutory and mandatory training guide for adult social care employers (December 2025)
- Skills for Care: Care Certificate standards (updated March 2025)
- NHS England: National Infection Prevention and Control Manual for England
General information, not legal advice. It reflects our understanding of the law and official guidance as of November 2026, so check the sources above for the current position.
