Solutions

Features

Resources

Solutions

Features

Resources

Capture every concern.
Close every loop.

From the moment something happens to the final action sign-off; one connected workflow that captures, investigates, escalates, and proves you acted.

Capture every concern.
Close every loop.

From the moment something happens to the final action sign-off; one connected workflow that captures, investigates, escalates, and proves you acted.

Capture every concern.
Close every loop.

From the moment something happens to the final action sign-off; one connected workflow that captures, investigates, escalates, and proves you acted.

85%

85%

85%

Faster incident reporting

Faster incident reporting

Real-time

Real-time

Real-time

Escalation and notifications

Escalation and notifications

100%

100%

100%

Incidents tracked to closure

Incidents tracked to closure

Investigation workflows that guide you from broad to narrow.

Investigation workflows that guide you from broad to narrow.

Every incident opens with a structured investigation path starting broad with contributing factors, then narrowing to root cause. SafeAI suggests contributing factors based on historical patterns, and the investigation builds a clear timeline with evidence and witness statements attached at every step.

Every incident opens with a structured investigation path starting broad with contributing factors, then narrowing to root cause. SafeAI suggests contributing factors based on historical patterns, and the investigation builds a clear timeline with evidence and witness statements attached at every step.

Every incident opens an investigation workflow built around the frameworks regulators actually inspect. Root cause analysis, duty of candour notifications, RIDDOR reporting deadlines — all tracked in one place with audit-ready evidence at every step.

See investigation in action

AI-generated synopsis that writes itself.

AI-generated synopsis that writes itself.

When an investigation completes, SafeAI generates a full synopsis —
summarising what happened, why it happened, what actions were taken, and what learnings emerged. Review it, edit if needed, and share it with the right people. No more spending hours writing reports after the fact.

When an investigation completes, SafeAI generates a full synopsis —
summarising what happened, why it happened, what actions were taken, and what learnings emerged. Review it, edit if needed, and share it with the right people. No more spending hours writing reports after the fact.

When an investigation completes, SafeAI generates a full synopsis — summarising what happened, why it happened, what actions were taken, and what learnings emerged. Review it, edit if needed, and share it with the right people. No more spending hours writing reports after the fact.

Learn about AI synopsis

Auto-escalation rules that never miss a deadline.

Auto-escalation rules that never miss a deadline.

Define escalation rules by incident category, severity, or response time.
When thresholds are breached — a safeguarding concern left
unacknowledged, or a critical incident without an investigator after 2 hours — Safe Workplace escalates automatically to the right person, with a full audit trail.

Define escalation rules by incident category, severity, or response time.
When thresholds are breached — a safeguarding concern left
unacknowledged, or a critical incident without an investigator after 2 hours — Safe Workplace escalates automatically to the right person, with a full audit trail.

Define escalation rules by incident category, severity, or response time. When thresholds are breached — a safeguarding concern left
unacknowledged, or a critical incident without an investigator after 2 hours — Safe Workplace escalates automatically to the right person, with a full audit trail.

Configure escalation rules

See how everything connects.

See how everything connects.

See how everything connects.

Linked Intel surfaces the connections between incidents, risks,
audit findings, and policy gaps — automatically, across your
entire organisation.

Linked Intel surfaces the connections between incidents, risks,
audit findings, and policy gaps — automatically, across your
entire organisation.

Linked Intel surfaces the connections between incidents, risks, audit findings, and policy gaps — automatically, across your entire organisation.

Cross-module intelligence

Cross-module intelligence

Cross-module intelligence

Every incident is automatically checked against your risk register, audit
findings, and policy framework. When connections exist, Linked Intel flags
them — giving you a complete picture of contributing factors across your
governance data.

Every risk is automatically checked against your incidents, audit findings, and policy framework. When connections exist, Linked Intel flags them —
giving you a complete picture of contributing factors across your governance data.

Every risk is automatically checked against your incidents, audit findings, and policy framework. When connections exist, Linked Intel flags them — giving you a complete picture of contributing factors across your
governance data.

Close the loop on learnings

Close the loop on learnings

Close the loop on learnings

Share learnings organisation-wide and track acknowledgement. Prove to
regulators that incidents lead to action, actions lead to learning, and
learning reaches the frontline.

Share learnings organisation-wide and track acknowledgement. Prove to regulators that incidents lead to action, actions lead to learning, and learning reaches the frontline.

Spot systemic themes early

Spot systemic themes early

Spot systemic themes early

When the same root cause appears across incidents, risks, and audits,
Linked Intel surfaces the pattern — so you fix the system, not just the
symptom.

When the same root cause appears across incidents, risks, and audits, Linked Intel surfaces the pattern — so you fix the system, not just the
symptom.

When the same root cause appears across incidents, risks, and audits, Linked Intel surfaces the pattern — so you fix the system, not just the
symptom.

"We procured for upgrades to Navex and Safe Workplace is the best employee relation case management tool we found"

"We used to lose days chasing investigators for updates and writing reports from scratch. Now the investigation builds itself as we go, and the AI synopsis saves us hours every time."

"We used to lose days chasing investigators for updates and writing reports from scratch. Now the investigation builds itself as we go, and the AI synopsis saves us hours every time."

Laure Gibbson, People & brand
Thiess

Stop losing incidents in email threads.

Stop losing incidents in email threads.

Turn every incident into a trackable, investigated, closed-loop
improvement, not just an entry in a spreadsheet.

Turn every incident into a trackable, investigated, closed-loop improvement — not just an entry in a spreadsheet.

The old way.

Incidents that get filed but never fixed...

The Safe Workplace way.

From first report to final follow-up.

From first report to final follow-up.

Every stage of the incident lifecycle, reporting, investigating,
acting, and learning, is connected in one workflow.

Every stage of the incident lifecycle — reporting, investigating, acting, and learning — is connected in one workflow.

Report through the channels your teams already use.

Report through the channels your teams already use.

Staff shouldn't have to learn a new tool to raise a concern. Safe
Workplace captures incidents through mobile app, web form, QR code,
hotline, WhatsApp, Slack, and email — whichever fits the moment. Every
report enters the same structured workflow automatically, with
timestamps, GPS, and photo capture. No training needed.

Staff shouldn't have to learn a new tool to raise a concern. Safe
Workplace captures incidents through mobile app, web form, QR code,
hotline, WhatsApp, Slack, and email — whichever fits the moment. Every report enters the same structured workflow automatically, with
timestamps, GPS, and photo capture. No training needed.

Staff shouldn't have to learn a new tool to raise a concern. Safe Workplace captures incidents through mobile app, web form, QR code, hotline, WhatsApp, Slack, and email — whichever fits the moment. Every
report enters the same structured workflow automatically, with timestamps, GPS, and photo capture. No training needed.

Anonymous reporting supported on all channels

Every report timestamped and audit-trailed from submission

Public web form for external or anonymous reporters

See reporting channels

Aftercare that proves you followed through.

Aftercare that proves you followed through.

After every incident, Safe Workplace creates a structured aftercare
pathway, welfare check-ins, return-to-work plans, and support
referrals, all tracked with timestamps and acknowledgements. Prove to
regulators that you didn't just investigate, you looked after people.

After every incident, Safe Workplace creates a structured aftercare
pathway — welfare check-ins, return-to-work plans, and support
referrals — all tracked with timestamps and acknowledgements. Prove to regulators that you didn't just investigate, you looked after people.

After every incident, Safe Workplace creates a structured aftercare pathway — welfare check-ins, return-to-work plans, and support referrals — all tracked with timestamps and acknowledgements. Prove to regulators that you didn't just investigate, you looked after people.

Learn about aftercare

Data that shows the full picture.

Data that shows the full picture.

Real-time dashboards, trend analysis, and regulatory-ready
reports, so you can demonstrate learning and improvement, not just log events.

Real-time dashboards, trend analysis, and regulatory-ready reports — so you can demonstrate learning and improvement,
not just log events.

Trend analysis over time.

Track how incident volumes and categories
change across cycles. Spot seasonal patterns and
measure the impact of interventions.

Track how incident volumes and categories
change across cycles. Spot seasonal patterns and measure the impact of interventions.

Set your chasing schedule or go fully manual. Notifications respect working hours and shift patterns — no pinging staff on their day off.

SLA compliance at a glance.

Monitor response times against your SLA
thresholds. See which categories are meeting
targets and which need attention.

Monitor response times against your SLA
thresholds. See which categories are meeting
targets and which need attention.

See who's signed, who hasn't, and who's overdue — all in one view. Download audit-ready reports in
seconds for your next inspection.

Track every action to resolution.

Every incident generates trackable actions with
owners and deadlines. Monitor progress and
escalate overdue items automatically.

Every incident generates trackable actions with
owners and deadlines. Monitor progress and
escalate overdue items automatically.

Staff acknowledge policies on mobile, desktop, or via SMS, Slack, and Teams. No app downloads required.

Incident management built for
real organisations.

Incident management built for real organisations.

Whether you're handling 10 incidents a month or 500, Safe Workplace
scales to match, with configurable workflows, multi-site support, and the
flexibility to adapt to any regulatory framework.

Whether you're handling 10 incidents a month or 500, Safe Workplace
scales to match — with configurable workflows, multi-site support, and the flexibility to adapt to any regulatory framework.

Whether you're handling 10 incidents a month or 500, Safe Workplace scales to match — with configurable workflows, multi-site support, and the flexibility to adapt to any regulatory framework.

Multi-channel reporting from any device

Structured investigation with AI-suggested root causes

Auto-escalation with configurable SLA rules

AI-generated synopsis and action plans

Aftercare pathways with acknowledgement tracking

Every incident is an opportunity to improve.

Join organisations using Safe Workplace to turn incidents into insight, with connected investigations, AI-
generated learnings, and closed-loop action tracking.

Every incident is an opportunity to improve.

Join organisations using Safe Workplace to turn incidents into insight — with connected investigations, AI- generated learnings, and closed-loop action tracking.

FAQ

Does Safe Workplace support PSIRF?

Yes every incident opens a PSIRF-aligned patient safety incident review workflow, built around the frameworks CQC actually inspects. Root cause analysis, required notifications, and regulatory milestones are all tracked in one place, with a full evidence chain at every step so your team is always audit-ready.

How does duty of candour work in the platform?

Safe Workplace guides you through the entire duty of candour pathway, initial verbal notification, written apology, follow-up conversation, and final written outcome, with built-in letter templates, deadlines, and a full communication log. Every step is documented and timestamped automatically, and a CQC-ready aftercare record is generated without any manual compiling.

Can it handle RIDDOR submissions automatically?

Yes. When a RIDDOR-reportable incident is logged, the platform sets the deadline, sends 72-hour and 48-hour reminders, and supports one-click regulatory submission. The full submission is logged in the audit trail so there's always a clear record of what was reported, by whom, and when.

Will CQC inspectors be able to access our incident records?

Your incident records, investigation evidence, regulatory milestones, and CAPA outcomes are all stored in a structured, exportable format. You can generate a CQC-ready evidence bundle in seconds, either to share in advance of an inspection or to hand over on the day. Inspectors don't need platform access; everything they need comes out in one clean, organised download.

Can we migrate from Datix or another existing system?

Yes. The team works with you to migrate your existing incident data so your history isn't lost and your team doesn't start from zero. If you're currently on Datix or another legacy system, get in touch and we'll walk you through exactly what the migration process looks like for your organisation.

Is the platform suitable for care homes and social care providers?

Yes, Safe Workplace is built specifically for regulated healthcare settings including care homes and social care providers. The platform handles the reporting, investigation, escalation, and regulatory requirements that apply to your sector, including safeguarding workflows that route directly to your named safeguarding officer. Staff can report through whichever channel suits them — mobile app, WhatsApp, QR code, or web form — with no training required.

© 2026 Safe Space Technology. All rights reserved.

Registered in England and Wales.

Company No. 12678933

VAT GB420024759

© 2026 Safe Space Technology. All rights reserved.

Registered in England and Wales.

Company No. 12678933

VAT GB420024759

© 2026 Safe Space Technology. All rights reserved.

Registered in England and Wales.

Company No. 12678933

VAT GB420024759