Laure Gibbson, People & brand
Thiess
The old way.
Incidents that get filed but never fixed...
The Safe Workplace way.
Anonymous reporting supported on all channels
Every report timestamped and audit-trailed from submission
Public web form for external or anonymous reporters
See reporting channels
Trend analysis over time.
SLA compliance at a glance.

Track every action to resolution.
Multi-channel reporting from any device
Structured investigation with AI-suggested root causes
Auto-escalation with configurable SLA rules
AI-generated synopsis and action plans
Aftercare pathways with acknowledgement tracking
FAQ
Does Safe Workplace support PSIRF?
Yes every incident opens a PSIRF-aligned patient safety incident review workflow, built around the frameworks CQC actually inspects. Root cause analysis, required notifications, and regulatory milestones are all tracked in one place, with a full evidence chain at every step so your team is always audit-ready.
How does duty of candour work in the platform?
Safe Workplace guides you through the entire duty of candour pathway, initial verbal notification, written apology, follow-up conversation, and final written outcome, with built-in letter templates, deadlines, and a full communication log. Every step is documented and timestamped automatically, and a CQC-ready aftercare record is generated without any manual compiling.
Can it handle RIDDOR submissions automatically?
Yes. When a RIDDOR-reportable incident is logged, the platform sets the deadline, sends 72-hour and 48-hour reminders, and supports one-click regulatory submission. The full submission is logged in the audit trail so there's always a clear record of what was reported, by whom, and when.
Will CQC inspectors be able to access our incident records?
Your incident records, investigation evidence, regulatory milestones, and CAPA outcomes are all stored in a structured, exportable format. You can generate a CQC-ready evidence bundle in seconds, either to share in advance of an inspection or to hand over on the day. Inspectors don't need platform access; everything they need comes out in one clean, organised download.
Can we migrate from Datix or another existing system?
Yes. The team works with you to migrate your existing incident data so your history isn't lost and your team doesn't start from zero. If you're currently on Datix or another legacy system, get in touch and we'll walk you through exactly what the migration process looks like for your organisation.
Is the platform suitable for care homes and social care providers?
Yes, Safe Workplace is built specifically for regulated healthcare settings including care homes and social care providers. The platform handles the reporting, investigation, escalation, and regulatory requirements that apply to your sector, including safeguarding workflows that route directly to your named safeguarding officer. Staff can report through whichever channel suits them — mobile app, WhatsApp, QR code, or web form — with no training required.
































