Structured investigations that satisfy CQC, PSIRF, and duty of candour.
PSIRF-aligned patient safety incident reviews
Duty of candour timeline and notification tracking
RIDDOR deadline alerts and one-click regulatory submissions
Full evidence chain — photos, statements, timestamps
The moment a report is submitted, Safe Workplace's AI analyses the detail, identifies the likely root causes, drafts a clinical synopsis, and suggests the corrective actions. Investigation teams review and confirm — turning hours of admin into minutes.
AI-generated incident synopsis in seconds
Suggested CAPAs with assigned owners and deadlines
Connects patterns across incidents to surface systemic risk
Every AI suggestion logged for audit transparency
Never Events, safeguarding, and RIDDOR trigger automatically.
Define once which incident types require immediate escalation, who gets alerted, and what must happen by when. Safe Workplace handles the routing — clinical leads, safeguarding officers, and the board receive what they need, when they need it.
Never Event flag triggers instant board notification
Safeguarding concerns route to the named officer automatically
RIDDOR deadlines tracked with 72-hour and 48-hour reminders
Full escalation audit trail — who knew what and when
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INSPECTION READINESS
Always inspection-ready
Regulatory milestones tracked
Learning drives improvement
Voy (formerly Manual.co)
Stephanie Davis Turgoose
Director of Quality, Risk and Employee Relations · Voy (Manual.co)
Report through the channels your teams already use.
Anonymous reporting supported on all channels
Every report timestamped and audit-trailed from submission
Public web form for external or anonymous reporters
Guided duty of candour workflow with letter templates
Patient and family communication log
Formal written outcome with supporting evidence attached
CQC-ready aftercare record generated automatically
FAQ
Does Safe Workplace support PSIRF?
Yes every incident opens a PSIRF-aligned patient safety incident review workflow, built around the frameworks CQC actually inspects. Root cause analysis, required notifications, and regulatory milestones are all tracked in one place, with a full evidence chain at every step so your team is always audit-ready.
How does duty of candour work in the platform?
Safe Workplace guides you through the entire duty of candour pathway, initial verbal notification, written apology, follow-up conversation, and final written outcome, with built-in letter templates, deadlines, and a full communication log. Every step is documented and timestamped automatically, and a CQC-ready aftercare record is generated without any manual compiling.
Can it handle RIDDOR submissions automatically?
Yes. When a RIDDOR-reportable incident is logged, the platform sets the deadline, sends 72-hour and 48-hour reminders, and supports one-click regulatory submission. The full submission is logged in the audit trail so there's always a clear record of what was reported, by whom, and when.
Will CQC inspectors be able to access our incident records?
Your incident records, investigation evidence, regulatory milestones, and CAPA outcomes are all stored in a structured, exportable format. You can generate a CQC-ready evidence bundle in seconds, either to share in advance of an inspection or to hand over on the day. Inspectors don't need platform access; everything they need comes out in one clean, organised download.
Can we migrate from Datix or another existing system?
Yes. The team works with you to migrate your existing incident data so your history isn't lost and your team doesn't start from zero. If you're currently on Datix or another legacy system, get in touch and we'll walk you through exactly what the migration process looks like for your organisation.
Is the platform suitable for care homes and social care providers?
Yes, Safe Workplace is built specifically for regulated healthcare settings including care homes and social care providers. The platform handles the reporting, investigation, escalation, and regulatory requirements that apply to your sector, including safeguarding workflows that route directly to your named safeguarding officer. Staff can report through whichever channel suits them — mobile app, WhatsApp, QR code, or web form — with no training required.
