HR and ER Case Management
How Safe Workplace delivers best-in-class
Incident and HR Management Suite
“Safe Workplace is the best solution we found when looking for Navex alternatives.”
- Lead Employee Relations
At a Glance
Business Size
800 employees.
Reputation
FT500 Online Travel.
Value
$100 Billion
Objective
Provide an end-to-end ER case management suite with better data, intel and after capabilities.
Our Role
Deliver improved analytics & intel to stakeholders
Improve analysis of root causes and trends,
Improve cross departmental collaboration
Improve concern aftercare and follow-up
The Challenge
An outdated ER and HR suite, handicapping process, collaboration, data, efficiency and risk mitigation.
Our Client is one of the most recognised brands in the world.
Their long-standing ER and HR Case Management suite was lagging on the features and capabilities that came with the increasing demands of a modern expanding business.
The incumbent platform was clunky to use, allowed for limited to no customisations at all, provided poor analytics reporting and data breakdown, as well as limited end-to-end functionality.
They approached Safe Workplace to help them change this.
Our Approach
“Your tools have to facilitate best practice at every step and make it easy for you to always do the right thing effectively, not get in the way of it”
- Romano, Safe Workplace, CEO
Results
Case Resolution time down 50%
Business Partner satisfaction
Up 200%
Average Incident response time down from 20 to 4 minutes
Actionable
Intel up 4x
”We are saving more than
6 hours per case reported.”
We toppled an industry giant to win this partnership and proved that we are not only are we innovating faster than anyone else in the market, we’re solving real problems with measurable success.
Conclusion
Safe Workplace is the perfect direct line to our people and team, and improves our reporting processes tremendously.
Employee Relations Lead
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We’re building leading compliance and wellbeing technology for the worlds biggest brands.
Play it, Safe.
